Privacy policy
Privacy Policy
Last updated: 31 October 2026
Paithanistore ("we", "us") respects your privacy. This policy explains what we collect when you visit or buy from paithanistore.com, and how we use it.
What we collect
- Details you give us: name, billing and shipping address, email address and phone number.
- Payment details are handled by our payment providers (such as Razorpay). We do not store card numbers.
- Details collected automatically: IP address, device and browser, pages visited and searches on our website.
How we use it
- To process, ship and track your order, and to contact you about it (including the confirmation call for Cash on Delivery orders).
- To answer your questions and provide support.
- To improve our website.
- To send offers by email or WhatsApp, only if you agreed to receive them.
- To prevent fraud and to meet legal and tax requirements.
Cookies We use cookies to keep your cart, remember your preferences and understand how the website is used. You can block or delete cookies in your browser settings.
Who we share it with Only the services needed to run the store: payment providers, courier partners, our e-commerce platform (Shopify) and analytics providers. They may use your data only to provide their service to us. We do not sell or rent your personal data.
Your choices You can ask us to show, correct or delete your personal data (except what we must keep by law, such as invoices). You can stop marketing emails with the "unsubscribe" link in any email, or by telling us on WhatsApp.
How long we keep it As long as needed to deliver your order, handle any claim, and meet legal and tax requirements.
Security We take reasonable steps to protect your data, but no online system is completely secure.
Children Our website is not meant for anyone under 18, and we do not knowingly collect their data.
Changes We may update this policy. The latest version is always on this page.